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When you have a computer system that is important to your business, you become dependent on it; but what if something goes wrong?
CarMarquet comes with personal support; a real person on the end of the phone. There is no automatic call-handling, no waiting in a queue, no irritating "your call is important to us" recordings.
CarMarquet is a robust, mature product that has been used to sell thousands of cars. Support calls are very low volume, and tend to be resolved within 15 minutes. Where a query cannot be resolved while you are on the phone, we will explain what we need to do and keep you informed of progress until the final resolution.
Where you have an agreement with AutoTrader and CarMarquet is passing car details and pictures automatically to AutoTrader, we also check on a daily basis that the data is being passed properly and that the correct number of cars are being shown on AutoTrader.
This saves you having to check the status of your AutoTrader adverts, and in case of problems we advise you immediately and liaise with AutoTrader technical staff until the problem has been resolved.